I've registered with Active but I do not see my team listed in the App
In order to have your team listed in the app you need to follow the instructions in the invitation email from Map My Tracks. This will pair Active account with Map My Tracks and in turn your team will appear. Keep in mind that the app updates all team data daily over night.
I do not see all my team members in the app
Team members will only appear in the app if they have followed the instructions in the invitation email from Map My Tracks to download the app. Once they have done so their details will show up in the app during the next daily update.
How are team grid positions calculated?
Grid positions are determined by your pre-event training. A team's grid position is determined by the total distance ridden, total metres climbed and total average speed across all rides by ALL team members (whether active on the App or not) between the dates specified for your events Grid Competition
We have done this to ensure teams don't upload only their best riders data. As they say there's no i in team!
To establish a grid position the Revolve24 app must be connected to an account on either Map My Tracks or Strava. To connect the app to a training source open your Profile page within the Revolve24 app.
Grid positions are updated daily.
How do I set Map My Tracks as the training source?
To set Map My Tracks as the training source first open your Profile within the Revolve24 app. Scroll down and set Map My Tracks as the training source.
Once set, any ride uploaded to mapmytracks.com between the dates specified for your event Grid Competition will contribute to your grid position. Upload TCX, FIT or GPX files or use the Map My Tracks app to record your rides.
How do I set Strava as the training source?
To set Strava as the training source first open your Profile within the Revolve24 app. Scroll down and set Strava as the training source and follow the onscreen instructions.
Once set, any ride uploaded to strava.com between the dates specified for your event will contribute to your grid position.
How do I change my profile image?
Customise your profile image by uploading an avatar to your Map My Tracks account. Login to mapmytracks.com then browser to Settings to upload an image.
I don't see Garmin as a training source?
If you use a Garmin device you can conenct you Map My Tracks account to Garmin Connet. Each time you upload a ride to Garmin Connect it will synch with Map My TRacks and appear.
Go to settings on mapmytracks.com to set this up.
Alternativelyyou can upload your FIT, TCX or GPX data direct to Map My Tracks
How do I change my profile banner?
Customise your profile banner by uploading a banner to your Map My Tracks account. Login to mapmytracks.com then browser to Settings to upload an image.
How do I change the team profile image?
Customise your team profile by uploading an image to team profile on mapmytracks.com. Login to mapmytracks.com then browser to Explore > Teams to locate your team and upload an image.
How do I brag about my position on the grid?
If you are in the Top 10 you will be awarded a badge which can be found in both your team and personal profile. If you click on this badge you can share your success over on Twitter and Facebook.